1: What are your accepted online modes of payment?
You can pay through Visa, MasterCard, American Express and Discover.
2: How can I place my order?
You can place your online order using two different options.
ONE-TIME PRICE – It is the most common way of buying a product which corresponds with one time purchase only. You pay the amount and get the product only one-time.
AUTO-SHIP PRICE – If you opt for monthly “auto-ship price” we send the product to you automatically every month. In comparison to “one-time price”, you get amazing discounts in this option. Just imagine DiaPan is available against $34.95 in “one-time price” while you can get it in $24.95 per month in the auto-ship price. Moreover, you are not bound to carry it for a specific period of time. You may cancel the option at any time just intimating us 5 working days prior to your next auto-ship date.
3: How are you’re your products delivered?
We ship our products through USPS using Nutrition For Health as the return address. The packages are meticulously packed and delivered without indication of product is inside.
4: What are your shipping & handling charges and what procedure do you adopt?
The shipping & handling charge is quite nominal. Up to 3 products it is only $7.95 while for 8 products, the charge increases to $10.00.
5: Is it safe to place an order online?
The safety of online order is guaranteed. Your debt and credit cards have already SSL Encryption security checks to keep them safe from the access of hackers. So there are no worries of stealing of your card and personal information.
6: I don't feel comfortable ordering online, what can I do?
At present, we don’t sell our products through distributors. You can get Mojo Risen™ online only. For your kind information, buying online is quite safe and is used as a reliable way for all kinds of shopping all over the world.
7: Do you ship your products to other countries also?
No. At present, we sell our products only within the U. S. A., but we have plans to make them available in other countries also.
8: How much time will it take to get my order?
After purchase, it takes 5 to 7 business days to deliver an order at your place.
The delivery time for an order is 5 to 7 business days.
9: What should I do if my order is not delivered within the specified time?
If the order is not delivered to you after 7 business days, you should immediately email us your complaint. Our customer service representative will respond you instantly and inform you of current status of your order.
10: Do you refund money if your product does not satisfy the customer?
We provides you 100% money back guarantee on all its products. Just send us the unused portion of the product within 30 days of your purchase and get a complete refund of your money (excluding shipping & handling charges).
11: Can I change or cancel my monthly auto-ship option?
Yes. You simply need to login your PayPal account and click ‘History’ for any change in your monthly subscription.
14: What should I do if I don’t find answer to my question on F.A.Q. page?
If you have a different query other than the F.A.Q, you may send us email by clicking the ‘Contact Us’ page |